28-30 October 2019

You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.

The Event

Monday-Wednesday, 28-30 October 2019
Participant Dinner: Monday, 28 October

Participants will:

  • Practice skills for analyzing and transforming difficult situations.
  • Develop an understanding of interest-based negotiation and how to do it.
  • Gain new strategies in preparing for and navigating through difficult conversations.
  • Develop abilities in knowing what to listen for and how to respond.


Alice Estey
Anne-Marie Daniel


Investment:  $2795.00 + GST per individual per course

Early Bird Discount:  15% off every registration made before midnight Friday, August 30
Hat Trick Discount:  15% off every 3 registrations your organization makes at one time

To register, call 1.888.656.2420 or email us at register@roygroup.net

Venue & Accommodation


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