21-23 October 2020 – Edmonton

Opportunity in Conflict: Engaging Difficult Conversations
You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.

The Event

Wednesday-Friday, 21-23 October 2020
Participant Reception & Dinner on Wednesday

Participants will:

  • Practice skills for analyzing and transforming difficult situations.
  • Develop an understanding of interest-based negotiation and how to do it.
  • Gain new strategies in preparing for and navigating through difficult conversations.
  • Develop abilities in knowing what to listen for and how to respond.




Investment:  $2795.00 + GST per individual per course

Early Bird Discount:  15% off every registration made before midnight Friday, August 21
Hat Trick Discount:  15% off every 3 registrations your organization makes at one time

Travel and accommodation not included

To register, call 1.888.656.2420 or email us at register@roygroup.net


Edmonton, TBD


Roy Group awards the Opportunity in Conflict Open Badge as a digital record of course completion.