21-23 October 2020 – Edmonton
Opportunity in Conflict: Engaging Difficult Conversations
You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.
Wednesday-Friday, 21-23 October 2020
Participant Reception & Dinner on Wednesday
- Practice skills for analyzing and transforming difficult situations.
- Develop an understanding of interest-based negotiation and how to do it.
- Gain new strategies in preparing for and navigating through difficult conversations.
- Develop abilities in knowing what to listen for and how to respond.
Investment: $2795 + GST per individual per course
Early Bird Discount: 15% off every registration made before midnight Friday, 21 August 2020 ($2375 + GST per person)
Hat Trick Discount: Additional 15% off every 3 registrations your organization makes at one time ($1995 + GST per person)
Travel and accommodation not included
To register, call 1.888.656.2420 or email us at firstname.lastname@example.org
Roy Group awards the Opportunity in Conflict Open Badge as a digital record of course completion.