Fall 2020 – Virtual

Opportunity in Conflict™: Engaging Difficult Conversations

You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.

Participants will

  • practice skills for analyzing and transforming difficult situations;
  • develop an understanding of interest-based negotiation and how to do it;
  • gain new strategies in preparing for and navigating through difficult conversations; and
  • develop abilities in knowing what to listen for and how to respond.

The Event

16 hours
Schedule TBD




Roy Group awards the Opportunity in Conflict Open Badge as a digital record of course completion.


Investment: $2795 + GST per individual per course
Early Bird Discount: $2375 + GST per individual for every registration made before midnight Friday, TBD

To receive notification of event updates, email or call 1.888.656.2420.


Registration rates are for Open Courses only. Contact us for additional pricing to host Roy Group courses for your company or organization.