2021 April 8–May 27
Opportunity in Conflict™: Engaging Difficult Conversations
You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.
- practice skills for analyzing and transforming difficult situations;
- develop an understanding of interest-based negotiation and how to do it;
- gain new strategies in preparing for and navigating through difficult conversations; and
- develop abilities in knowing what to listen for and how to respond.
Feedback about Roy Group virtual sessions
— Really loved the trio work in breakout rooms. It was really easy to get comfortable with the two other people quickly, and to be able to practice what we learned. The entire execution was put on so well…
— Technology was seamless. Fast paced, well organized, nice and congenial leadership.
— The practice sessions were fantastic. The structure and the process of having ample opportunity for feedback and mentor training was wonderful.
— Being able to put some of the concepts to use right away is a great learning environment for me.
2021 April 8–May 27
Thursdays, 9:00-11:00am PDT (sign on at 8:45am)
16 hours (8 sessions @ 2 hours per session)
Participants must commit to all sessions
Investment: $2795 + GST per individual per course
Early Bird Discount: $2375 + GST per individual for every registration made before midnight Friday, 2021 February 12
Last day to register: Tuesday, March 30
Questions? Email or call 1.888.656.2420.
Roy Group awards the Opportunity in Conflict™ Open Badge as a digital record of course completion.
Registration rates are for Open Courses only. Contact us for additional pricing to host Roy Group courses for your company or organization.