By Brent Hesje
About a decade ago, a bunch of tennis balls, some fascinating stories about The Isle of Skye and three questions made Fountain Tire an even better place. The impetus for this change came from what I had learned through a Roy Group course, The Leader’s Discipline™.
During this experience I was offered useful and portable tools to create safe conversations back at work. The tools gave me insight on how I could learn to improve from anyone. My improvement in conversation, true listening and stronger focus on the end result nudged other Fountain Tire leaders to seek out these tools from Roy Group.
Over the years, I have wandered away from The Leader’s Discipline, yet only temporarily. The learning is so portable. It sits in my head and the memories of its effectiveness haunt me.
Recently I found myself back, this time for the Opportunity in Conflict™ experience. As expected, I was taught powerful concepts through wonderful storytelling, and left the experience with useful tools to help me personally and professionally.
Perhaps of equal importance, I left with that familiar Roy Group inspiration: that despite all the complexities and fears that are part of a leader’s life, we should all be grateful that we have the opportunity to lead.
Brent Hesje is CEO of Fountain Tire, a nationally recognized tire dealer based in Edmonton, Alberta. Fountain Tire is a member of the Platinum Club, a category reserved for companies that have been winners of Canada’s Best Managed Companies for seven consecutive years.
For upcoming sessions of The Leader’s Discipline and Opportunity in Conflict, see Open Courses.