Opportunity in Conflict™
17-19 November 2025 — LIVE in Edmonton
including a VIRTUAL 2-Hour Recharge on 11 December 2025
You have realized that the way you conduct yourself affects the situation around you. In a difficult situation, you trust yourself to be in the moment and see clearly what needs to be addressed. You have found a way of being honest, so that others find theirs. You know that there are many sides to a story and more than one solution to intractable problems. This is why people trust you with the tough stuff.
Participants will
- practice skills for analyzing and transforming difficult situations;
- develop an understanding of interest-based negotiation and how to do it;
- gain new strategies in preparing for and navigating through difficult conversations; and
- develop abilities in knowing what to listen for and how to respond.
How to further integrate your new opportunity-in-conflict practices?
New opportunity-in-conflict practices are more easily integrated into your repertoire when they are reinforced by a Recharge session following the initial course. We have integrated a Recharge session into the open course program to provide a structured opportunity to revisit some of the core tools, as well as create the space to practice further with one another. Even more importantly, we will create the space for you to reflect on your practice of leadership, so you can ask yourself, “Am I practicing leadership the way I aspire to?”
The Event
The In-Person 3-Day Course begins with a Participant Reception and Dinner, Monday, 17 November.
The following 2 days, Tuesday and Wednesday, 18-19 November will be full days of experiential learning from 7:30 to 5:00, with nourishing breakfasts, lunches and breaks provided.
The Virtual 2-Hour Recharge takes place on Thursday, 11 December, 9 to 11 am Pacific Time
In this session, we will meet online to share experiences of beginning to integrate the opportunity-in-conflict practices we learned in the course, and gain valuable feedback to help us continue to develop our practice.
Participants must commit to be present at all 3 days of the course and attend the online 2-hour recharge session.
Facilitators
Anne-Marie Daniel and the Roy Group Team
Venue
TBD
Registration
Investment: $3150 + GST per individual per course
Early Bird Discount: $2675 + GST per individual for every registration made before midnight, Monday, 29 September
Coupon Code: RGEB2025-OCEdm
Last day to register: Monday, 3 November
Questions? Email
Conflict Management Tips From Our Roy Group Experts
“Problems compound when, in the heat of a conflict situation, we go dark. It’s not that we go dark for any sort of vengeful reasons, either; usually it’s just that our bandwidth is low, we’re not sure what the right course of action is, we’re worried that we’ll weaken trust, or we’re afraid of making it worse.” — Anne-Marie Daniel in The High Cost Of Avoiding Conflict: Six Tips For Handling Disharmony
“Learning how to handle conflict is incredibly important for leaders. It’s important for anyone, really, unless they’re living in a cave on a mountaintop, but significantly so for leaders, as they set the tone for their team’s engagement and ability to work in harmony.” — Alice Estey in From Combat To Connection: Turning Conflict Into A Productive Force
“Most of our clients have been introduced to a coaching approach to leadership at some point in their engagement with us. They embrace the practical tools and the underlying philosophy. The question they inevitably ask is, ‘How does this approach work when emotions are high? When you have “skin in the game” and when an inevitable change of course is really, really uncomfortable?’ ” — Bradley Chisholm in Missed Opportunity: A Coaching Approach to Conflict
Make sure to enter the Early Bird Coupon Code above if registering by Monday, 29 September.
*Registration fee does not include travel and accommodation
Digital Certification
Roy Group acknowledges the work that its clients and course participants do in the practice of leadership development using digital badges issued by the Credly certification platform.
Roy Group awards the Opportunity in Conflict™ badge as a digital record of completion of this course.
Registration rates are for Open Courses only. Contact us for additional pricing to host Roy Group courses for your company or organization.
